| Core
Characteristics of Excellence for Senior Communities
Vibrant
Life Communities is the Management Arm of Solden Development
Company. VLC and Solden Development has shown itself
to be a leader in Senior Housing. One of the ways
we do this is by having what we call our Core Characteristics
of Excellence, which help define our Senior communities,
and our development and management strategies.
The
world of Senior Care has changed and will be continuously
changing. Outstanding customer Service is the norm.
Treating people as clients instead of patients
is the new standard. Solden Development moves the
industry beyond that. We believe the following characteristics
are crucial in giving residents the chance to live
vibrant, fulfilling lives, despite physical and cognitive
needs.
Core Characteristics of Excellence in Management
Providing assistance in the mind and spirit
of individuals as well as caring for
the
body
Allowing residents a do what you want,
when you want mentality
Following a living with assistance
philosophy, rather than an assisted living
model.
This focuses attention on the individual living as
full, independent, and
individual
lives as they can, rather than letting the AL community
creep into
becoming
an institution by focusing exclusively on the care
being given.
Having exceptional care as the norm. This is
dependent upon exceptional
staff
training.
Always going the extra milefor the staff
and families, as well as the resident.
Providing educational opportunities for staff
so that the caregiver position among
others,
is a stepping stone to higher career opportunities
in the health care field.
Re-educating family, residents, staff, and
the community that the living
environment
is a vibrant community, with the outside community
flowing in and
out
of the building, and our residents flowing in and
out of the outside
community.
Having state-of-the-art technology, utilizing
current computerized and paperless
care,
management, and marketing systems, high speed internet
in the
community
and each living quarters and videoconferencing to
connect with
families
and the outside world
Having senior friendly fitness centers.
Having exceptional food service, with a focus
on nutrition and great tasting food.
Use of personalized concierge services, i.e.
secretarial, organizational,
recreational
One
key to having a successful community, is having outstanding
staff. The key to an outstanding staff is two-foldfirst,
great training, and second, providing staff a deep
and truthful sense of respect and admiration."
Dean Solden, President, Solden Development
If
you are interested in having Solden Development manage
your community, call us at (734) 913-000 or email
us at info@soldendevelopment.com
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